Innovation

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Community Websites

We offer a free website to every community we manage. We believe service should be available when you are. When we manage your community, you can expect online access to:

  • View your maintenance fee account balance
  • Submit service requests
  • View the latest news and community calendar
  • Update your contact information
  • Download important documents
Cloud-Computing-Beginners-Guide

Cloud Software

A corporation's data is invaluable. From all the accounting data to owner and unit information and everything in between, having a secure and accessible way to access corporation information is critical in providing best in class service to our residents. Malvern leverages the cloud to make running your community as efficient as possible. Our software allows Malvern to:

  • Provide a wide range of dynamic reporting capabilities, allowing our boards to make more informed decisions.
  • Generate digital and paper communications on a centralized platform
  • Allow every member of our staff access to information and tools they need to be more efficient

 

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Business Process

Over the years, Malvern has perfected our business processes to ensure consistent quality management for all our communities. Some examples include:

  • Our collection policy ensures fair and equal treatment of all owners and protects the Corporation from unsecured arrears
  • In the event of an emergency, a well trained staff member is available 24/7 for all Corporations
  • Ability to pay for and deliver status certificates within two days
  • Our internal review process allows our Leaders to be aware of the current activities within our Communities without micro managing our team